PRIVACY POLICY

Last updated: January 01, 2025

This Privacy Policy describes how Mara Mia (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mara-Mia.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

When we refer to “personal information”, we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information you submit directly through our Services may include:


  • Basic contact details such as name, address, phone number, and email address

  • Order information including billing and shipping address, payment confirmation, email address, and phone number

  • Account information including username and password

  • Shopping activity including products viewed, added to cart, or added to a wishlist

  • Customer support communications and information you choose to share with us

Some features may require you to provide certain personal information. You may choose not to provide this information, but doing so may limit your ability to use certain Services.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services, referred to as Usage Data. This may include device information, browser information, IP address, network connection details, and information about how you navigate and interact with the Site.

We collect this information using cookies, pixels, and similar technologies.

Information We Obtain from Third Parties

We may obtain personal information from third parties such as:


  • Service providers that support our Site and Services, including Shopify

  • Payment processors that collect payment information to process transactions

  • Marketing and analytics partners who collect data through tracking technologies when you interact with our Site, emails, or advertisements

Any information obtained from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy or privacy practices of third parties.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services

To process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns or exchanges, and enable customer reviews.

Marketing and Advertising

To send promotional communications and display advertising tailored to your interests. You may opt out of marketing communications at any time.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent, illegal, or malicious activity.

Communicating with You

To provide customer support, respond to inquiries, and improve our Services.

Analytics and Business Operations

To understand how customers use our Site, improve functionality, and enhance the customer experience.

Legal and Safety

To comply with legal obligations, enforce terms, respond to lawful requests, and protect the rights and safety of our customers and business.

Cookies

We use cookies to operate and improve our Site, remember preferences, run analytics, and better understand user interaction. Third parties may also place cookies on our Site to provide services and advertising.

You can manage cookie preferences through your browser settings. Blocking cookies may affect functionality.

For more information about Shopify cookies, visit https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:


  • To service providers that perform services on our behalf

  • To business and marketing partners, including Shopify

  • When you request or consent to disclosure

  • To affiliates within our corporate group

  • In connection with a business transaction or legal obligation

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User Generated Content

If you submit reviews or other content to public areas of the Services, that information will be publicly accessible. We cannot control how others use this information and are not responsible for its privacy or security.

Third Party Websites and Links

Our Site may contain links to third party websites. We are not responsible for the privacy practices, content, or security of those sites. Please review their policies before providing personal information.

Children’s Data

We do not knowingly collect personal information from individuals under the age of 13 without parental consent. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention

No security system is perfect. We cannot guarantee absolute security of your information. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on your location, you may have rights to:


  • Access your personal information

  • Request deletion

  • Request correction

  • Request portability

  • Restrict or object to processing

  • Withdraw consent

  • Appeal a decision

You may exercise these rights by contacting us using the details below. We may need to verify your identity before fulfilling requests.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence, including in the United States. Where required, we rely on appropriate safeguards for international data transfers.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@mara-mia.com