FREQUENTLY ASKED QUESTIONS
Do the products run true to size?
Yes, our products run true to size.
Our panties feature premium shape-retaining elastic selected for its durability, support, and ability to maintain its fit over time. For the best fit, we recommend reviewing our size chart prior to ordering. If you are between sizes or prefer a more relaxed fit, we suggest sizing up.
Please note: The Esmae suspender belt features additional boning for added structure and support, which may give it a more fitted, snug feel than a traditional suspender belt.
What fabrics are Mara Mia products made from?
Mara Mia pieces are crafted from a considered mix of soft mesh, embroidery, and stretch fabrics designed to balance beauty, structure, and comfort. Many of our styles feature recycled nylon blended with elastane for flexibility and support, finished with intricate embroidery and custom hardware.
Fabric composition varies slightly by style, so you can find the exact materials listed on each product page.
How do I wash and care for my garments?
Our pieces are made with delicate fabrics, embroidery, and custom hardware, so a little extra care goes a long way. We recommend hand washing in cold water with a gentle detergent, then laying flat or hanging to air dry. Do not bleach, tumble dry, iron, or dry clean.
To protect the embroidery and hardware, avoid wringing or twisting and store your lingerie carefully between wears.
What is the return policy?
Our return policy can be found here.
Are any purchases final sale?
For hygiene reasons, panties and bodysuits are final sale and cannot be returned or exchanged once purchased.
Can I make a purchase if I live outside of the United States or Canada?
Yes, we do accommodate customers outside of North America. The ordering process is slightly different, so please email us at hello@mara-mia.com with the items and sizes you’d like to order, along with your shipping location, and we’ll be happy to assist you.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Check your order status here.
Where are your products manufactured?
Our pieces are thoughtfully designed and developed, then brought to life by carefully selected manufacturing partners in Asia. We work exclusively with ethically operated, regularly audited factories chosen for their craftsmanship, quality, and responsible practices.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How can I access the size chart?
Check all our sizes here. You can also find the size chart on each product page, located near the size selection. Simply click “Size Guide” to view detailed measurements.
